Careers with Fayth:

Fayth is a young fashion e-commerce start-up with a vibrant working environment that is constantly striving to drive our business further. If you have an interest in pursuing a career in the fast-growing fashion industry, Fayth is where you will get to learn the inner workings of a e-commerce store. You will develop your skills. You will be given responsibilities. And you will be given plenty of hands-on experience to make a difference.


Full Time Positions:

1. Customer Service Executive

Work Location: Tai Seng
Working Hours: Mondays to Fridays, 9AM to 6PM

Our Customer Service Executives support the day-to-day aspect of an e-commerce website which includes

  • Dealing with all customer queries including but not limited to fashion advice, feedback and/or technical related questions.
  • Fulfilling customers’ orders; Receiving, putting away, picking, sorting, packing, and shipping
  • Monitoring products and quality checks
  • Handling logistics with a content management system
  • Relaying customer feedback to department head
  • Assisting in any other administrative tasks

Requirements:

    • Strong command of the English language
    • Strong computer skills to include MS Office, web based systems and social media
    • Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality and consistency .
    • Understands and communicates verbal and written instructions in a professional and courteous manner
    • Applies feedback to improve performance and monitors own work to ensure quality
2. Digital Marketing Executive

Work Location: Tai Seng
Working Hours: Mondays to Fridays, 9AM to 6PM

The E-commerce Marketing Executive will be a social media and marketing whiz. Responsibilities include

  • Brand representation through social media
  • Developing content and conceptualizing campaigns focused on increasing brand awareness and customer engagement.
  • Driving traffic to our site and online communities
  • Actively seeking to increase brand awareness through ideal brands/people to collaborate with
  • Monitoring online community growth
  • Organizing events, sourcing for relevant advertising and sponsorship opportunities
  • Tracking and analyzing all initiatives to report on campaign engagement and ROI

Requirements:

  • Keen interest and eye for fashion
  • A passion for creative writing,
  • Eye for photography/videography, and photo composition
  • Strong written, verbal and interpersonal communication skills
3. Retail Associate

Work Location: Town / East 
Working Hours: 5 day work-week, including weekends and public holidays

As part of our retail team, you will play a important role in representing the brand and achieving success and growth in our retail business unit. Responsibilities include

  • Assisting customers with product location, selection, availability and pricing
  • Setting up displays, stocking shelves and opening/closing store
  • Maintaining proper accountability of cash registers
  • Ensuring accurate inventory management
  • Promoting current sales and promotions to customers
  • Adhering to company's policies and standards

Requirements:

  • Friendly, energetic and courteous approach to customers and colleagues
  • Strong interpersonal skills to engage and assist customers with their needs.
  • Must be able to work on a flexible schedule to meet the needs of the business, which include weekend shifts.
  • Strong command of the English language
4. Retail Supervisor

Work Location: Town / East
Working Hours: 5 day work-week, including weekends and public holidays

As part of our retail team, you will play a important role in representing our brand by guiding your fellow associates and ensuring success and growth of our retail business unit. Responsibilities include

  • Leading a team of retail associates
  • Managing store operations with high level of customer service standards
  • Managing staff scheduling and attendance
  • Ensure all store activities are up to standard.
  • Maintaining proper accountability for cash registers.
  • Adhering to company's policies and standards

Requirements:

  • Friendly, energetic and courteous approach to customers and colleagues
  • Strong interpersonal and leadership skills to engage and assist customers and colleagues with their needs.
  • Must be able to work on a flexible schedule to meet the needs of the business, which include weekend shifts.
  • Strong command of the English language


Part Time Positions:

1. Customer Service Assistant

Work Location: Tai Seng
Working Hours: Mondays to Fridays, 9AM to 6PM

Our Customer Service Executives support the day-to-day aspect of an e-commerce website which includes

  • Dealing with all customer queries including but not limited to fashion advice, feedback and/or technical related questions.
  • Fulfilling customers’ orders; Receiving, putting away, picking, sorting, packing, and shipping
  • Monitoring products and quality checks
  • Handling logistics with a content management system
  • Relaying customer feedback to department head
  • Assisting in any other administrative tasks

Requirements:

  • Strong command of the English language
  • Strong computer skills to include MS Office, web based systems and social media
  • Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality and consistency .
  • Understands and communicates verbal and written instructions in a professional and courteous manner
  • Applies feedback to improve performance and monitors own work to ensure quality
  • Minimum commitment of 6 months, 3-day workweek
2. Logistics / Packing Assistant

Work Location: Tai Seng
Working Hours: Mondays to Fridays, 9AM to 6PM

Supporting the day-to-day aspect of an e-commerce website which includes

  • Fulfilling customers’ orders; Receiving, putting away, picking, sorting, packing, and shipping
  • Monitoring products and quality checks
  • Handling logistics with a content management system
  • Assisting in any other administrative tasks

Requirements:

  • Strong computer skills to include MS Office, web based systems and social media
  • Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality and consistency .
  • Team player
  • Applies feedback to improve performance and monitors own work to ensure quality
  • Minimum commitment of 6 months, 3-day workweek
3. Retail Associate

Work Location: Town / East

Our Retail Associate ensures great customer service by

  • Assisting customers with product location, selection, availability and pricing
  • Setting up displays, stocking shelves and opening/closing store
  • Maintaining proper accountability of cash registers
  • Ensuring accurate inventory management
  • Promoting current sales and promotions to customers
  • Adhering to company's policies and standards

Requirements:

  • Friendly, energetic and courteous approach to customers and colleagues
  • Strong interpersonal skills to engage and assist customers with their needs.
  • Strong command of the English language
  • Must be able to work on a flexible schedule to meet the needs of the business, which include weekend shifts.
  • Minimum commitment of 6 months, 3-day workweek, including weekends and public holidays


Internship:

1. Social Media & Content Marketing Intern

Work Location: Tai Seng
Working Hours: Mondays to Fridays, 9AM to 6PM

What can you expect to learn and handle 

  • Brand representation through social media
  • Developing content and conceptualizing campaigns focused on increasing brand awareness and customer engagement.
  • Driving traffic to our site and online communities
  • Actively seeking to increase brand awareness through ideal brands/people to collaborate with
  • Monitoring online community growth
  • Organizing events, sourcing for relevant advertising and sponsorship opportunities
  • Tracking and analyzing all initiatives to report on campaign engagement and ROI

Requirements:

  • Keen interest and eye for fashion
  • A passion for creative writing, 
  • Eye for photography/videography, and photo composition
  • Strong written, verbal and interpersonal communication skills
2. Graphic Design Intern

Work Location: Tai Seng
Working Hours: Mondays to Fridays, 9AM to 6PM

What can you expect to learn and handle

  • Conceptualizing and designing unique and fresh collaterals for online/offline contents including but not limited to website landing pages, EDMs, editorial features, blogs, social media content
  • Ensuring that all visual collaterals are inline with the company’s creative vision
  • Ensuring that all parties have the necessary visual assets to execute content and campaigns simultaneously
  • Assisting with in house photoshoot and post processing catalogue photos

Requirements:

  • Proficiency and extensive experience in Adobe Photoshop and related programs
  • Basic photography skills
  • Ability to work in a team or independently, and meet tight deadlines


How To Apply?

Please write in to [email protected] with your CV and availability with the appropriate subject headers.
 

Be sure to include the following:

1. Your cover letter telling us more about yourself.

2. Your portfolio that covers the job description you are applying for.

3. Why you think you are suitable.


Only shortlisted candidates will be notified.


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